Support

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TO HELP

TradePad Support helps Customers and Businesses resolve account, order, payment and subscription issues quickly and clearly.

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Support options

How can we help you?

Choose the option that best fits your need. We’re here to make your TradePad experience smooth and hassle-free.

Help Centre

Browse our guides, FAQs and step-by-step tutorials to find quick answers.

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Open TradePad Support

Get help securely from inside the TradePad app. This is the best way to report issues and get support for your account.

In-app Support

Open TradePad Support

TradePad Support is available inside the mobile app. Sign in to send a request securely and follow its updates.

  1. Open TradePad on your phone
  2. Go to Settings → About & Support → Support
  3. Choose Report a Problem or Support History
See TradePad app availability

Report a Problem

Let us know about a bug or something that’s not working as expected.

In-app Support

Report a Problem

TradePad Support is available inside the mobile app. Sign in to send a request securely and follow its updates.

  1. Open TradePad on your phone
  2. Go to Settings → About & Support → Support
  3. Tap Report a Problem and choose a reason
See TradePad app availability
Frequently asked questions

Quick answers

Find answers to common questions about TradePad.

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